Problems with a feature in the app? | Frollo Help Centre

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Problems with a feature in the app?

Problems with a feature in the app?

Typical problems users may see in each feature

38 articles

Accounts and providers

How do I contact my Banks support for help?

Problems linking your bank account/s_{5 articles}

Problems with bank account syncing data_{3 articles}

Transactions & categorisation

How to manage custom transaction categories

Adding Cash and Manual Transactions in the Frollo iOS App

Problems with your transactions displaying_{6 articles}

Problems with your transaction categorisation_{2 articles}

I can’t filter my bills

My Bills have vanished

My Bills have stopped tracking transactions

I can't mark my Bill as paid

I can't track two Bills with the same merchant

My Bill has incorrect past payments

My transactions’ amount do not match the budget total

Financial Passport Issues

The numbers in my Financial Passport do not add up

I can’t generate my Financial Passport

My information is wrong on my passport

My Goal is missing from the dashboard

Error message, “Sorry, your accounts are not supported to create goals”

I want to link a Goal to Multiple Account's

My insight notification does not appear accurate

Net Worth Issues

My Networth total does not add up

My account is labelled incorrectly as an asset or liability

I can’t see all the dashboard widgets

How can I add a second payday?

My user account is locked