Skip to main content
All CollectionsProblems with a feature in the app?Net Worth Issues
My account is labelled incorrectly as an asset or liability
My account is labelled incorrectly as an asset or liability
Updated over 10 months ago

This is what happened!

  • You linked your financial accounts to the app

  • You added manual asset and liability accounts to the app

  • Your accounts are labeled incorrectly as an asset or liability

Here are a few tips to help you resolve your issue:

1. Close the app completely and reopen it again

  • To check the account type, go to the Account Settings screen by tapping on the cog wheel icon at the top right corner of the Account Detail screen

  • If the account type is correct, report the problem to your support centre.

2. Double check if your accounts are assigned to the right type

If you believe that your accounts are not assigned to the correct account type, you can update the account type by going to Account Settings.

To access Account Settings, tap on the account > select the cogwheel icon at the top right and view the account type. Update to change the bucket or type of account if it is incorrect.

Need more help? Raise a ticket

If you believe that your accounts are not assigned to the correct account type, you can update the account type by going to Account Settings.

To access Account Settings, tap on the account > select the cogwheel icon at the top right and view the account type. Update to change the bucket or type of account if it is incorrect.

If the above steps do not work or if you encounter any other issues, please contact our support team for further assistance.

We will endeavour to get back asap


Did this answer your question?