All about your sharing preferences
We released a new menu feature that helps you manage how you share data with us. In this menu, you can select multiple providers to gain an overall view of your finances and select which accounts inside the bank providers you want to track.
Data we are receiving
We leverage your shared data to support you with your savings goals. We use the data from transaction details to provide you with insights into where your money goes. This data supports our Bill management, transaction categorisation, and expense tracking features which inform you of where your money is going.
What is the problem you are facing?
In this guide, we will be exploring the various solutions to the linking issue in our app. This will include troubleshooting steps for common problems. We will also provide information on how to contact our support team for further assistance.
Our goal is to get you back to enjoying our app's features and benefits. Let's dive in!
Click on the statement that matches your issue below:
Raise a ticket for further support
Whilst we may not be able to help you with the problem you are experiencing, we can help you direct the problem to your bank and provide details to share with them to help get this resolved.